Hands are full?
Keep the calendar full.
In the cleaning industry, whether you do residential deep cleans or commercial office contracts, trust and reliability are everything. When a new prospect calls to request a quote, they expect professionalism immediately.
But when you're scrubbing floors, running heavy equipment, or managing your crew on site, answering the phone is impossible. When that call goes to voicemail, the prospect assumes you're too busy and calls the next cleaning company on their list.
Digitaya works as your virtual receptionist. If you miss a call while working, our system instantly texts the caller: "Hi, thanks for calling! We're currently out on a cleaning job, but are you looking for a residential or commercial quote?" This polite, instant response makes a great first impression, captures the lead, and gives you time to respond properly when your hands are free.
How it works for cleaners
The Inquiry Call
A prospect calls for a recurring office cleaning quote while you are running a floor buffer and cannot hear your phone.
Instant Text-Back
Digitaya instantly texts: "Sorry we missed you. Do you need a quote for our cleaning services? We can help."
Secure The Job
They reply with their office details. You review the lead once finished and secure a lucrative recurring contract.
Cleaning FAQ
Can the system handle requests for both residential and commercial cleaning?
Yes. Your automated text can be customized to ask exactly what type of service they need, allowing you to filter out unqualified leads and prioritize high-value commercial contracts.
Will this stop me from getting interrupted while cleaning?
Exactly. You can focus on providing top-tier service at your current job, knowing that Digitaya is acting as your digital receptionist, warmly greeting any new inquiries and capturing their details.
Is the system complicated to use on my phone?
Not at all. The mobile dashboard is as easy to use as your regular text messaging app, allowing you to seamlessly manage leads between cleaning jobs.